Description of Duties:

• Meeting sales plans by effectively utilizing available resources to maximize business opportunities and respond strategically and promptly to fluctuations in the business.
• Effectively managing employee turnover by maximizing retention through effective leadership, training and performance management.
• Providing coaching and ensuring accountability for team members in order to achieve or exceed sales goals through effective customer service and product knowledge.
• Being an ambassador for the highest standard of customer service by leading by example and holding the team accountable to Suzy customer service standards.
• Ensuring the store’s visual presentation and branding standards are in accordance with company standards.
• Protecting the company’s assets and profits by ensuring loss prevention policies are respected by all team members in the store.

Experience Required:

• A results driven attitude
• Excellent customer service skills
• Effective communication and leadership skills
• Effective recruitment and retention skills
• Effective team building skills
• Exceptional time management and organizational skills