How to Apply

To apply for this position, please email your resume and cover letter to jobs@urbantrail.com ATTN: Shelly.

 

Start Date: October 5th 2020 in Kelowna

The Quark Group is excited to announce the opening of their new Urban Trail store in the Uptown Shopping Center in Victoria! We are now looking to hire the
perfect candidate to manage the daily operations of this store. The Quark Group started back in 1977 in Winnipeg, Manitoba. To this day it is on of the largest privately owned shoe chains in Western Canada. The goal of the company is to provide excellent service, and comfortable footwear that fits the way it should, looks great and wears well. The Quark Group has a selection of nationally branded footwear and pledges to continue to carry the best the world has to offer. From the very beginning Dave and Albert had the pledge ‘to treat customers in such a way that they will want to return often.’ This is one of the selling standards that we use every day in our stores. As Store Manager your main responsibilities are to ensure accurate staffing levels, scheduling, merchandising and receiving. The manager will be responsible for all of the hiring, training and terminating of sales associates. You operate your store efficiently by managing your sales and expenses, inventory shrinkage, employee turnover and by ensuring proper working conditions. Through your leadership and ongoing coaching, you promote a positive shopping experience and guide your team to achieve and surpass store and individual targets for sales, while operating in compliance with Company policies and procedures.  The Quark Group prides themselves on customer experience.
The Store Manager is the direct link for staff to head office. The Manager and sales associates are working on the front lines and assisting our customers daily. The expectation is to have an open line of communication between yourself and your District Manager, if and when any sort of issues, questions or concerns arise. An ideal candidate will have previous management and customer service experience. Shoe experience would be an asset but is not required as we give you the product knowledge to help guide you through our brands in order for you to successfully run your store. The Quark Group is proud to offer a wide variety of high end shoes and apparel. Our staff are also taught proper shoe fitting techniques and trained on professional sales techniques as part of the training process.
Our Urban Trail stores are mainly focused on active comfortable footwear, with brands ranging from Birkenstock to Blundstone and active brands such and KEEN and Saloman. There is something for everyone, whether you need a pair of hiking boots or are just needing an every day shoe for work. We also offer a great selection of apparel from Moose Knuckle, Canada Goose, The North Face and many more! With COVID-19 concerns, The Quark Group has put the the health and safety of each employee as a top priority in each store to ensure everyone is safe and comfortable in these unusual times. We have implemented increased cleaning protocols in each store to ensure frequently touched surfaces are being sanitized after each use. We have provided sanitizer at the store entrance and cash desk for customers and staff to use. Staff have also been provided disposable and reusable masks that they are welcome to use for personal in store use only. Each staff is required to self screen before coming to work each day, through the BC thrive health assessment online or using the BC COVID-19 phone app.